EasyProf.com
ITACA: Interactive Training Advanced Computer Applications, S.L. is committed to providing you with excellent service for all of our products. We respect your right to privacy, and have developed this Privacy Statement to inform you about our privacy practices for the entire EasyProf.com Web site.

This Privacy Statement will inform you of:

Questions regarding this Privacy Statement should be directed to pm@easyprof.com

 

 

 

1. Overview

Privacy is of great concern to most users of the Internet, and is a critical part of an enjoyable and satisfactory user experience. We at ITACA are acutely aware of and sensitive to the privacy concerns of our customers and other visitors to our Web site. Whether you are already our customer or a visitor to our site, we assure you that we do not collect personal information from you unless you provide it to us. If you are enrolling for the download or purchase of an EasyProf® version, you may be asked to provide certain personal information.

Please note, however, that we are asking for this information for the limited purposes of remembering your information, so that you do not have to enter it every time you wish to access restricted areas and for billing and aggregation purposes. You should also be assured that we do not provide or sell information about our customers or site visitors to any third party at all. Please note that our site may contain links to other sites. ITACA is not responsible for the privacy practices, privacy statements, or content regarding these other sites. If you feel that we are violating this Privacy Statement, please contact us at
pm@easyprof.com.

If you feel that we do not provide you with an appropriate response, you may contact a privacy rights watchdog such as Trust-e at http://www.truste.org or Better Business Bureau at http://www.bbbonline.org. In the near future Easyprof.com will join an external privacy policy auditor. In the meantime we reassure you our commitment to respecting your privacy.

 
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2. Information We Gather from You

We do not collect any personal information from a visitor to our site unless that visitor explicitly and intentionally provides it. Under no circumstances do we collect any personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, health, or sex life. If you are simply browsing our site, we do not gather any personal information about you.

There are three ways in which you may explicitly and intentionally provide us with, and consent to our collection of certain personal information:

Statistical Information About Your Visit

When you visit our site, our computers may automatically collect statistics about your visit. This information does not identify you personally, but rather about a visit to our site. We may monitor statistics such as how many people visit our site, the user's IP address, which pages people visit on our site, from which domains our visitors reach our site, and which browsers people use. We use these statistics about your visit for aggregation purposes only. These statistics are used to help us improve the performance of our Web site.

Use of Cookies

We only use "cookies" as described in this Section. A "cookie" is a piece of information that our Web site sends to your browser, which then stores this information on your system. A user will be able to utilise certain parts of our web site without cookies. The download and purchasing pages of the EasyProf.com website will not work if cookies are disabled. The user will be prompted to enable cookies and will be directed to this privacy policy statement for further information. If a cookie is used, our Web site will be able to "remember" information about you and your preferences either until you exit your current browser window (if the cookie is temporary) or until you disable or delete the cookie. Many users prefer to use cookies in order to help them navigate a Web site as seamlessly as possible. You should be aware that cookies contain no more information than you volunteer, and they are not able to "invade" your hard drive and return to the sender with personal or other information from your computer.

We may use cookies when you visit our Web site and request documentation or a response from us. When you are filling out a form, our Web site will deliver a cookie to your local hard drive. This type of cookie is not temporary, although you can always delete or disable it through your browser preferences. This is done in order to save time in filling out forms and/or revisiting our Web site. Even if you choose to receive this type of cookie, you can always set your browser to notify you when you receive any cookie, giving you the chance to decide whether to accept it in each situation in which one is sent. To find more information about cookies, if you are using Microsoft Internet Explorer® as your browser, go to the Microsoft Web site at http://www.microsoft.com/info/cookies.htm or if you are using Netscape Navigator® as your browser, go to the Netscape Web site at http://home.netscape.com/security/basics/index.html

 
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3. How We Use and With Whom We Share the Information We Gather

We assure you that the information we gather from you is used by us only as explained below.

Sending you responses and updates

We respond to all e-mail questions, requests for product or service information, and other inquiries that we receive. We may also retain this correspondence to improve our products and Web site, and for other disclosed purposes. Frequently we retain contact information so that we can send individuals updates or other important information about our products.

Facilitating the support, renewal, and purchase of our products

We may use the information you submit to contact you to discuss the support, renewal, and purchase of our products. We may also provide the information you have submitted to us to an ITACA representative, so that they can contact you and facilitate the support, renewal, and purchase of products. Our Representatives help us provide our customers with support, assistance, and the provision of our products in their local markets. You may receive a communication directly from one of our representatives. If you would like to find the names and location of ITACA's Representatives, you may visit the obtain this information from the Contact us section of our website.

If we are required by law to disclose certain information to local, national or international law enforcement authorities, we will do so.

Surveys

From time-to-time we may request information from customers via surveys. Participation in these surveys is completely voluntary and the user therefore has a choice whether or not to disclose this information. Survey information will be used for purposes of monitoring or improving the use of, and satisfaction with this Web site.

 
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4. Opt-out of Future Notifications

From time-to-time, we notify our subscribers of new products, announcements, upgrades and updates. If you would like to opt-out of being notified, please contact us via e-mail at webmaster@easyprof.com or at our mailing address [Please see the About us section of our website].

Please be aware that we reserve the right to notify our customers of any information that affects the security of our products or services.

 
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5. Our Security Procedures

We consider the protection of all personally identifiable information we receive from our Web site visitors, customers and subscribers as critical to our corporate mission. Please be assured that we have security measures in place to protect against the loss, misuse, and alteration of any information we receive from you. As with any transmission over the Internet, however, there is always some element of risk involved in sending personal information. In order to try to minimize this risk, we encrypt all information that you submit in ordering one of our products using the Secure Sockets Layer (SSL) protocol.

 
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6. How You Can Update or Correct Your Information

If you would like to update or correct any information in our records, please contact us via e-mail at pm@easyprof.com.

 
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7. Changes to this Privacy Statement

If a material change is made to this Privacy Statement and/or the way we use our customers' personally identifiable information then, prominent notice will be posted on the web site letting users know that there has been a material change in privacy practices.

 
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